Storefronts, payment links, fundraising and payouts - powered by mobile money, cards and bank QR across Tanzania.
Bulk SMS campaigns
WhatsApp inbox
Email supportBulk SMS campaignsWhatsApp inboxEmail support
M-Pesa collections
Airtel Money collections
Card payments
Bank & QR paymentsRafikiSMS campaignsWhatsApp messagesM-Pesa collectionsAirtel Money collectionsCard paymentsBank & QR paymentsRafikiSMS campaignsWhatsApp messages
WhatsApp Agent
RafikiSMS Agent
Email Agent
Slack AgentRafikiPesa reads, replies, and takes action across your inboxes—using full business context to resolve requests or hand complex work to your team.
RafikiPesa works with mobile money, cards, bank QR, RafikiSMS, WhatsApp, email, storefronts and payment links.
From checkout to settlement, RafikiPesa takes the next step - not just the payment.
Conversations, preferences, and outcomes are retained so every response starts informed.
Complex work goes to the right person with the complete conversation history attached.
Collect and settle. RafikiPesa collects, settles, and records every transaction.
Customer request
Website inbox
Asha M.
Can I pay the balance by M-Pesa today?
Send receipt
Delivered
Credit wallet
TZS 247,500
Request payout
Fee TZS 2,000
Always watching. RafikiPesa flags failed or delayed payments instantly.
M-Pesa Collection
TZS 250,000 from Asha Mwinyi
Just Now
PriorityCard Payment
TZS 1,140,000 authorised
Just Now
PriorityBank QR Payment
TZS 480,000 confirmed via TIPS
Just Now
Priority
Halopesa
Bank QR
Airtel Money
M-Pesa
Mixx by YasRafikiSMS
WhatsApp
EmailEvery shilling accounted. Payments, fees, receipts and payouts stay on record for every customer.
One wallet for everything. Mobile money, cards and bank payments work together in one balance.
Inbox
41 unreadAsha Mwinyi
2m agoM-Pesa payment received - TZS 250,000
Juma Ally
3m agoPayout to Airtel Money - instant
Neema Kessy
5m agoFundraising campaign reached its goal
Baraka Mushi
6m agoCard receipt for TZS 1,140,000
Halima Said
8m agoInternational card settled to wallet
Emmanuel Mwakalinga
9m agoPayout fee question - TZS 2,000
Grace Mbwana
11m agoOrder delivered - funds settled
Peter Kimaro
14m agoCard declined twice - retry sent
Inbox
Asha Mwinyi
via M-Pesa
Hello Support Team,
I paid TZS 250,000 via M-Pesa about 15 minutes ago and received the confirmation SMS, but my order still shows pending in the store. The reference is attached. Please help me confirm it before I dispatch the goods.
Regards, Maya Roberts
Hi Asha, thank you for reaching out. We have confirmed payment of TZS 250,000 on reference MP-88213 - your order is now marked as paid and the receipt has been emailed to you. Nothing else is needed from your side.
Replied within 3 minutes
Complete requests. RafikiPesa credits your wallet and notifies you instantly.
Urgent first. Find the conversations that need attention now.
Context retained. Every reply begins with the full customer picture.
Always available. RafikiPesa works day and night, 24/7.
Seamless handoffs. Ownership changes without resetting the relationship.
Proactive alerts. Surface renewals and quiet accounts before they slip.
M-PesaAirtel Money
Mixx by Yas
HalopesaCard & Bank QR
Airtel MoneyMulti-model AI. Route tasks intelligently to the right AI model.
Service teams, in sync
“Nauza mboga Kariakoo. I share my store link on WhatsApp and payments land in my wallet instantly - no more chasing transfer screenshots.”
“Card, M-Pesa and bank QR in one checkout means every customer finds a way to pay. Sales grew in the first month.”
“We raised our school project through campaign links shared on SMS. Donors paid by M-Pesa and we watched the goal fill up live.”
“Payouts to our bank take 2 business days as promised, and mobile payouts are instant. Reconciliation takes minutes now.”
“Nauza mboga Kariakoo. I share my store link on WhatsApp and payments land in my wallet instantly - no more chasing transfer screenshots.”
“Card, M-Pesa and bank QR in one checkout means every customer finds a way to pay. Sales grew in the first month.”
“We raised our school project through campaign links shared on SMS. Donors paid by M-Pesa and we watched the goal fill up live.”
“Payouts to our bank take 2 business days as promised, and mobile payouts are instant. Reconciliation takes minutes now.”
Partners & ecosystem
Payment rails, connectivity, messaging and skills partners that power the RafikiPesa ecosystem.
Collection fees depend on how your customer pays. Payouts are a flat TZS 2,000 per successful payout - instant to mobile money, 2 business days to bank accounts.
Bank Payments
Bank transfer & bank QR
Payouts - TZS 2,000 per successful payout
Flat fee per successful payout, whatever the amount.
Questions, answered
